Who we are
Types of data we collect
We collect information provided by you in order to communicate with you and/or to provide a service requested by you or your organisation.
Personal details (such as your name, contact detail and email address) which you provide when submitting an enquiry via our website are recorded for a period of 2 years and are used only to contact you in relation to a request for services. We only collect details which are required in order to deliver a service or to provide you with a details about a service which we can provide.
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.
There will also be a cookie with a unique name (a string around 32 characters long) with a similarly unique value - this is a cookie set by the CMS our site runs on in order to allow it to track your progress through the site and is helpful to allow the site to be able to remember any settings or requests you have made.
You can block cookies by clicking on the Decline button on our site's cookie notification bar. This appears at the foot of each page either as a full bar or as an icon which can be clicked on to choose your preference.
You can also activate the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.
We will not add you to our mailing list simply because you have enquired about our services.
Storage of your information
The security of your personal information is important to us and we endeavour to keep your personal details safe at all times. We use SSL to encrypt any personal information transmitted to us via email or through this website and employ best practise methods to keep this information safe.
Whilst we strive to keep this infomartion safe please remember that no method of transmission over the Internet, or method of electronic storage is 100% secure.
Use of your information
We collect information about you in order to communicate with you and provide a service requested by you or your organisation.
We will only contact you if specifically requested to do so by you or your organisation.
Links to external sites
Access to personal information
You may request to have access to the personal information we hold on you at any time and can do so by putting the request in writing to 1 Wallyford Tool, Musselburgh, East Lothian, EH21 8JU. We may issue a small charge for this.
Disclosure of information to third parties
We never sell your information on to third parties.
We will not share your information with third parties for marketing purposes.
We may pass on your details to a third party but ONLY when specifically requested by you.